"Technology has made it much easier for consumers to comparison shop for a wide variety of products, including insurance."-Former Illinois Insurance Director Nathaniel S. Shapo
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Illinois residents are most commonly insured through a group plan sponsored by their employers. Unfortunately, those who are self-employed, between jobs, or not covered by an employer find it very difficult to find affordable health insurance.
Choosing the right Illinois health or medical insurance company can be critical to your well-being. The Illinois Department of Insurance recommends asking the following questions when considering purchasing an Illinois health insurance policy:
The Illinois Office of Consumer Health Insurance can help you determine the answers to these questions, as well as get answers to other insurance-related inquires. You may contact them toll free at 877-527-9431.
Helpful Insurance Shopping Tips
Shopping for Illinois health insurance can be a time-consuming, complicated process. Following are some tips to help make your search easier:
Illinois Health Insurance Subscriber's Rights
Illinois health insurance consumers are granted certain rights through Illinois state law. Regardless of what type of health insurance coverage you hold, you have a right to receive detailed information from your health insurance company about all the specifics of your health insurance policy. You also have the right to receive coverage for any necessary emergency services when your condition is serious enough to require immediate medical attention. You have the right to apply for a referral from your primary care physician when your condition requires ongoing care from a specialist. And, perhaps most importantly, you have the right to appeal decisions made by your Illinois health or medical insurance company.
Filing a Complaint
If you find you are unable to resolve a problem with your Illinois health care plan and you would like to file a complaint, contact the Division of Insurance online at www.ins.state.il.us, by email at firstname.lastname@example.org, by fax at 217-558-2083, or by mail at 320 W. Washington St., Springfield, IL 62767.
For more information on Illinois health insurance, please refer to our health insurance FAQ section.
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